Shipping policy

Shipping Policy – Luqmart Store

At Luqmart Store, we are committed to delivering your home organization, kitchen essentials, cleaning tools, and smart living products quickly and safely. Please review our shipping policy below for details on how we process and deliver orders.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays. Once your order is processed, it will be prepared and dispatched from our warehouse.

Shipping Time

Estimated delivery time typically ranges from 7–15 business days, depending on your location and shipping carrier availability. Please note that shipping times may vary during high-demand periods or due to unforeseen circumstances.

Shipping Costs

Shipping fees, if applicable, will be calculated and displayed at checkout before you complete your purchase. From time to time, we may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor the status of your shipment in real time.

Delays

While we strive to ensure timely delivery, occasional delays may occur due to factors beyond our control, such as customs processing, weather conditions, or courier service disruptions.

Incorrect Address

Please ensure that your shipping address is correct at the time of checkout. Luqmart Store is not responsible for orders shipped to incorrect addresses provided by the customer.

Damaged or Lost Packages

If your package arrives damaged or does not arrive within the expected timeframe, please contact us immediately so we can assist you in resolving the issue.

Contact Us

If you have any questions regarding shipping or your order, feel free to contact us:

Email: sales@luqmart.com

We appreciate your trust in Luqmart Store and look forward to helping you create a more organized and comfortable home.