Privacy policy

Privacy Policy

Last Updated: April 26, 2026

Luqmart (“we,” “us,” or “our”), operated by Ecomrise LLC, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make a purchase from our store.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Details

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number (if voluntarily provided)

Payment Information

  • Billing and transaction details

  • Payment method information
    (Payment data is securely processed through third-party payment providers. We do not store full card numbers.)

Account Information

  • Username and password (if account registration is available)

  • Preferences and saved settings

Order Information

Technical Information

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Cookies and usage analytics

Communications

  • Messages sent through customer support or email

2. How We Collect Information

We collect information:

  • Directly from you when you place an order, register, or contact us

  • Automatically through cookies and analytics tools

  • From payment processors and shipping partners

  • From advertising or marketing partners, where permitted by law

3. How We Use Your Information

We use your information to:

Fulfill Orders

  • Process payments

  • Ship products

  • Provide tracking updates

  • Manage returns or refunds

Improve Customer Experience

  • Personalize shopping experience

  • Save preferences

  • Improve website performance and usability

Customer Support

  • Respond to inquiries

  • Resolve issues

  • Provide order assistance

Marketing

  • Send promotional emails (you may unsubscribe anytime)

  • Show relevant advertisements

Security & Fraud Prevention

  • Detect fraud or suspicious activity

  • Protect accounts and transactions

Legal Compliance

  • Meet legal obligations

  • Enforce our policies and Terms of Service

4. Sharing of Information

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping carriers

  • Email communication platforms

  • Analytics providers

  • Advertising partners

  • Legal authorities when required by law

We do not sell your personal information.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember cart items and preferences

  • Analyze traffic and website usage

  • Improve performance

  • Support advertising campaigns

You may disable cookies in your browser settings, but some website features may not function properly.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Complete orders

  • Maintain records

  • Resolve disputes

  • Meet legal and tax obligations

7. Security

We use commercially reasonable safeguards to protect your information. However, no online transmission or storage system is 100% secure.

Please keep your login credentials confidential.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of data

  • Withdraw marketing consent

  • Request data portability

  • Object to certain processing activities

To exercise your rights, contact us using the details below.

9. Marketing Emails

You may unsubscribe from promotional emails anytime by clicking the unsubscribe link in our emails.

We may still send transactional emails regarding your orders or account.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

Please review their policies separately.

11. Children's Privacy

Our services are not intended for children under the age of majority. We do not knowingly collect personal information from minors.

12. International Users

If you access our website outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with the revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

Luqmart
Operated by Ecomrise LLC
1001 S Main St, Suite 11938
Kalispell, MT 59901
United States

📧 sales@luqmart.com